The Caregiving Concierge™
Terms of Service
The agreement between you and us: what you're subscribing to, what it costs, what it isn't, and how either of us can end it.
Effective: 08/05/2026 · Last updated: 08/05/2026
01 Agreement to these terms
Using the app means you accept these terms.
These Terms of Service ("Terms") are a binding agreement between you and Advantage Digital LLC ("we," "us," "our"), covering The Caregiving Concierge™ website and web application (the "Service"). By creating an account, subscribing, or using the Service, you agree to these Terms and to our Privacy Policy.
If you don't agree, don't use the Service.
02 Who can use the Service
Adults, in the United States.
You must be at least 18 years old and able to enter a binding contract. The Service is offered for use in the United States; we make no claim that it is appropriate or available elsewhere.
03 Your account
Give accurate information, keep your password private, and tell us if something looks wrong.
You agree to provide accurate registration information and keep it current. You are responsible for keeping your password confidential and for all activity under your account. Notify us immediately at support@advantagedigital.co if you suspect unauthorized access.
Each subscription covers one care recipient workspace. Additional care recipients require additional subscriptions.
04 Not medical, legal, or financial advice
This is a filing cabinet and a calendar, not a clinician. Never make a care decision based on the app alone.
The Service is an organization and record-keeping tool. It is not a medical device, and we are not a healthcare provider, pharmacy, law firm, or financial advisor.
Nothing in the Service — including reminders, reports, checklists, educational content, or anything generated by the AI Assistant — constitutes medical, legal, tax, or financial advice, or establishes a professional relationship of any kind.
Always consult the care recipient's licensed healthcare providers before making decisions about medications, treatment, or care. Consult a licensed attorney about legal documents and an appropriate professional about financial matters.
Reminders and due-date features are conveniences, not guarantees. Do not rely on the Service as the sole system for administering medication or attending appointments.
05 Emergencies
The app does not call for help. You do.
The Service does not monitor anyone and does not contact emergency services. Features such as the Emergency Card and emergency contacts store information for you to share — they do not transmit alerts. In a medical emergency, call 911 or your local emergency number immediately.
06 Subscriptions & billing
Your plan renews automatically until you cancel. You can cancel any time.
Waitlist. Joining the founding waitlist does not create a paid subscription, authorize a charge, or guarantee enrollment.
Plans. Standard pricing is $24.99 per month or $239 per year. Current pricing is always shown at checkout and controls over any figure listed here.
Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current rate for your plan, charged to your payment method on file, until you cancel. By subscribing, you authorize these recurring charges.
Payment. Payments are processed by our third-party payment processor. You agree to keep a valid payment method on file. If a payment fails, we may retry and may suspend access until payment succeeds.
Taxes. Prices exclude applicable sales or use taxes, which we may add where required.
Price changes. We may change pricing for future billing periods. We will give you at least 30 days' notice by email before a change takes effect, and you may cancel before it does. This does not apply to prices we have expressly locked — see section 07.
07 Founding Subscriber & promo pricing
If you locked in a Founding Subscriber rate, it stays locked as long as your subscription stays active without a break.
Founding Subscriber. Subscribers who join under the Founding Subscriber offer receive a locked rate of $15.99 per month for as long as their subscription remains continuously active. The locked rate ends if you cancel, if your subscription lapses for non-payment, or if you switch to a different plan; it cannot be reinstated afterward. The locked rate is personal to your account and cannot be transferred.
Promo codes. Codes issued through employer, partner, or organization programs apply the discounted rate stated in that program while the code remains valid and you remain eligible. If a partner program ends or your eligibility changes, we will notify you before moving your subscription to standard pricing at your next renewal. Codes have no cash value, cannot be combined unless stated, and may not be resold or shared publicly.
08 Cancellation & refunds
Cancel any time and keep access through the period you already paid for. Export your data before it's deleted.
You may cancel at any time from your account settings or by emailing support@advantagedigital.co. Cancellation takes effect at the end of your current billing period, and you keep access until then.
Refunds. Refund eligibility, if any, is governed by the written offer and terms shown at checkout, our published Subscription & Cancellation page, and applicable law. Joining the waitlist does not involve payment and therefore does not create a refund right.
Your data after cancellation. Export information you want to keep before access ends. During prelaunch and beta operation, retention may vary by record type and testing purpose. Before opening paid public subscriptions, we will publish a specific post-cancellation retention schedule in our Privacy Policy and Subscription & Cancellation terms.
09 Your content
Your care record is yours. We only use it to run the app for you.
You retain all rights to the information, files, and documents you enter or upload ("Your Content"). You grant us a limited, non-exclusive license to host, store, copy, transmit, and display Your Content solely to operate, secure, support, and improve the Service for you. This license ends when Your Content is deleted, except for copies in routine backups pending deletion.
You are responsible for the accuracy of Your Content. We do not review or verify it, and we are not responsible for decisions made based on it.
10 Authority over care recipient information
You're telling us you have the right to record this person's information.
By entering information about a care recipient, you represent and warrant that you have the legal authority or that person's consent to collect, store, and share it — for example as their agent under a power of attorney or healthcare proxy, as their guardian or conservator, or with their informed permission.
You are responsible for honoring the care recipient's wishes about what is recorded and who may see it, and for complying with any law that applies to you in handling their information.
11 Members & permissions
You decide who gets in and what they can see. What they do with it is on them.
As account owner, you may invite members and assign permission levels controlling which sections each can view or edit. You are responsible for choosing appropriate permission levels, for the conduct of members you invite, and for removing access promptly when someone's role ends.
Members must also follow these Terms. We are not responsible for a member's use or disclosure of information you granted them access to.
12 Acceptable use
Don't break the law, break the app, or use it against the person you're supposed to be caring for.
You agree not to:
- Use the Service unlawfully, or to harass, exploit, defraud, or surveil anyone — including a care recipient — without authority.
- Upload malware, attempt to breach security, access another account, or probe or scan our systems.
- Reverse engineer, decompile, scrape, or create derivative works from the Service.
- Resell, sublicense, or provide the Service to third parties except through a partner agreement with us.
- Use the Service to provide licensed professional services to clients without a separate written agreement with us.
- Interfere with the Service's operation or place unreasonable load on it.
We may suspend or terminate accounts that violate this section.
13 The AI Assistant
The in-app AI Caregiving Concierge assistant is not yet active for public use.
Before activating the AI Assistant, we will update these Terms, our Privacy Policy, and our AI disclosure to explain the provider, what information is sent, applicable retention and training terms, and the choices available to users.
Until then, the Service does not send care-record content to an AI provider through that feature.
14 Our intellectual property
The app, brand, and materials are ours. You get a license to use them, not to own them.
The Service, including its software, design, text, graphics, templates, printables, training materials, and the marks "The Caregiving Concierge" and associated logos, is owned by us or our licensors and protected by intellectual property law. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your personal caregiving purposes while your subscription is active. All rights not expressly granted are reserved.
Printable documents and templates may be downloaded and printed for your own caregiving use. They may not be redistributed, resold, or used commercially without our written permission.
Feedback. If you send us suggestions, we may use them without obligation or compensation to you.
15 Availability & changes
We aim for reliable service but can't promise zero downtime, and features will evolve.
We work to keep the Service available but do not guarantee uninterrupted or error-free operation. We may perform maintenance, and we may add, modify, or discontinue features. If we discontinue a material feature or the Service entirely, we will give reasonable advance notice and an opportunity to export Your Content.
You are responsible for keeping your own copies of critical information. Do not rely on the Service as your only record of essential documents.
16 Disclaimer of warranties
The app is provided as-is.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT OR AI OUTPUT WILL BE ACCURATE OR COMPLETE. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
17 Limitation of liability
If something goes wrong, our financial responsibility is capped at what you paid us in the last year.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR PERSONAL INJURY, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
These limits apply regardless of the legal theory and even if a limited remedy fails its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
18 Indemnification
If someone sues us because of how you used the app, you cover our costs.
You agree to defend, indemnify, and hold harmless Advantage Digital LLC and its officers, employees, and agents from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, your violation of these Terms, your lack of authority over care recipient information, or the conduct of members you invite.
19 Termination
Either of us can end this. Export your data first.
You may terminate at any time by canceling your subscription. We may suspend or terminate your access for violation of these Terms, non-payment, or where required by law, with notice where practicable. On termination, your license to use the Service ends and Your Content is handled as described in section 08 and the Privacy Policy. Sections 09, 10, and 14–21 survive termination.
20 Disputes & governing law
Contact us first so we have a fair opportunity to resolve the issue.
Informal resolution first. Before filing a legal claim, contact us at support@advantagedigital.co and give us 30 days to try to resolve it.
If a dispute cannot be resolved informally, it will be handled in a court of competent jurisdiction under the law that applies to the parties and transaction. Nothing in these Terms limits rights that cannot legally be waived.
21 General terms
Standard housekeeping.
Entire agreement. These Terms and the Privacy Policy are the complete agreement between us regarding the Service.
Changes. We may update these Terms. We'll update the "Last updated" date and, for material changes, notify you by email or in-app notice before they take effect. Continuing to use the Service after that means you accept the updated Terms.
Severability. If a provision is unenforceable, the rest remains in effect.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for delays caused by events beyond reasonable control.
22 Contact us
Questions about these terms? Email us.
The short version
We give you a place to organize care. You decide what goes in it and who sees it. We keep it secure and don't sell it. Nothing here replaces a doctor, a lawyer, or 911.
© 2026 The Caregiving Concierge™ · A product of Advantage Digital LLC, publicly branded as AdVantage Digital