Medical & Professional Disclaimer

01 What the app is

The Caregiving Concierge is a record-keeping and coordination tool. It gives you one place to store medications, conditions, providers, appointments, documents, insurance details, and daily care notes, and to share them with the people helping you.

Its value is organization: the right information in one place, findable at 2 a.m. in an emergency room, shareable with a sibling three states away. That's a real problem worth solving, and it's the problem this app solves.

02 What the app is not

Nothing produced by the app — including reports, checklists, summaries, reminders, educational content, printables, or AI Assistant responses — constitutes medical, nursing, pharmaceutical, legal, tax, insurance, or financial advice.

03 Medications, reminders, and schedules

The medication, appointment, and task features help you keep track of a schedule you and the care team have already decided on. They do not verify dosages, check drug interactions, confirm that a prescription is appropriate, or alert anyone if something is missed.

Reminders can fail. Phones die, notifications get muted, internet connections drop, and software has bugs. Do not rely on the app as your only system for administering medication or attending appointments.

Always confirm medications, dosages, and schedules with the prescribing provider or pharmacist. If something in the app conflicts with what a provider tells you, the provider is right.

04 The AI Assistant

The AI Assistant generates responses automatically and can produce information that is inaccurate, incomplete, outdated, or simply invented. It has no clinical training, does not know the care recipient, and cannot examine anyone.

Use it to draft questions for a doctor's visit, summarize what you've recorded, or find something in your own notes. Do not use it to diagnose, to decide on treatment, to interpret test results, or to determine whether a symptom is an emergency. Verify anything clinically, legally, or financially significant with a qualified professional.

05 Emergencies

If you or someone you care for is in emotional crisis, the 988 Suicide & Crisis Lifeline is available 24 hours a day — call or text 988.

06 Educational content and resources

Articles, guides, checklists, blog posts, videos, and resource listings we publish are general educational information. They are not tailored to any individual, may not reflect the most current law or clinical practice, and vary in relevance by state and by circumstance.

Rules for Medicaid, guardianship, advance directives, benefits eligibility, and the GUIDE model differ significantly by state and change over time. Confirm anything you plan to act on with a professional licensed in your state.

07 Third parties we mention

We may link to or list outside organizations, agencies, providers, products, and services. We do not control them, have not verified their credentials or quality, and are not responsible for what they do. A listing is a starting point for your own research, not a recommendation.

Check licensure, references, and insurance before engaging any provider for a person in your care.

08 Accuracy of what's in your account

Information in your care record comes from you and the members you invite. We do not review, verify, or correct it. A medication list is only as current as the last person who updated it, and an outdated allergy entry can be more dangerous than none at all.

Review critical information — allergies, medications, code status, emergency contacts — regularly, and keep your own backup copies of anything essential.

09 Your responsibility

You are responsible for decisions made about the person in your care, and for the accuracy of what you record and share. To the fullest extent permitted by law, we are not liable for decisions made in reliance on the app, for information entered by you or your members, or for reminders that do not arrive.

Full terms are in our Terms of Service.

10 Questions