Start with the situation

What do you need help with?

  • Make the home safer

    Start with the places where everyday problems often appear first — bathrooms, stairs, entrances, walking paths, bedrooms, lighting, and the places where an aging adult transfers, turns, or reaches for support.

  • Find help paying for repairs or modifications

    Hillsborough, Pinellas, Pasco, Hernando, individual cities, and local housing programs may offer assistance for qualifying homeowners with repairs, accessibility improvements, rehabilitation, or other housing needs.

  • Repair hurricane or storm damage

    Separate recovery programs may be available for qualifying homes damaged by recent hurricanes. These programs have their own damage, ownership, income, documentation, duplication-of-benefits, and geographic requirements.

  • Find professional help for the home

    If a project has moved beyond a small household change, take time to verify contractor credentials, understand which permitting authority serves the property, and get the work, responsibilities, and costs in writing.

Four counties, one roadmap

Which Tampa Bay Area Is the Home In?

Home-repair assistance, aging services, permitting, emergency planning, and transportation can change by county. Choose the area where the aging adult’s home is located.

  • Hillsborough County

    Hillsborough County / Tampa

    Representative communities

    • Tampa
    • Plant City
    • Temple Terrace
    • Brandon
    • Riverview
    • Sun City Center
    • surrounding Hillsborough communities
  • Pinellas County

    Pinellas County

    Representative communities

    • St. Petersburg
    • Clearwater
    • Largo
    • Pinellas Park
    • Gulf beaches
    • surrounding Pinellas communities
  • Pasco County

    Pasco County

    Representative communities

    • New Port Richey
    • Port Richey
    • Hudson
    • Trinity
    • Land O’ Lakes
    • Wesley Chapel
    • Zephyrhills
    • Dade City
  • Hernando County

    Hernando County

    Representative communities

    • Spring Hill
    • Brooksville
    • surrounding Hernando communities

A good first call

Not sure who to call first? Start with the local aging network.

Tampa Bay’s four-county area is served by three different Area Agency on Aging / Aging & Disability Resource Center networks.

Hillsborough County

Senior Connection Center

Senior Connection Center serves as the Area Agency on Aging and Aging & Disability Resource Center for Hillsborough County and several neighboring counties. It connects older adults, adults with disabilities, and caregivers with aging services, screenings, caregiver support, long-term-care information, and community resources.

Elder Helpline 1-800-963-5337 1-800-96-ELDER Monday–Friday, 8 a.m.–5 p.m.
Pinellas + Pasco Counties

Area Agency on Aging of Pasco-Pinellas

The Area Agency on Aging of Pasco-Pinellas helps older adults, adults with disabilities, and unpaid caregivers understand local services, program eligibility, available resources, and next steps. Its Helpline is the primary starting point for navigation and screening.

Helpline 1-800-963-5337 Outside local area 727-217-8111 Monday–Friday, 8 a.m.–5 p.m.
Hernando County

Elder Options

Hernando County is served by Elder Options, the state-designated Area Agency on Aging and Aging & Disability Resource Center for North Central Florida. Elder Options connects older adults, adults with disabilities, families, and caregivers with information, referrals, long-term-care screening, in-home resources, caregiver support, and other community services.

Elder Helpline 1-800-262-2243 Monday–Friday, 8 a.m.–5 p.m.

These organizations can help families understand available resources and screening processes. Contacting the aging network does not guarantee eligibility, funding, or immediate services.

Hillsborough County

Help Paying for Home Safety Changes in Hillsborough County

Hillsborough County

Hillsborough County Owner-Occupied Rehabilitation Program

Hillsborough County currently operates an Owner-Occupied Rehabilitation Program for qualifying homeowners in unincorporated Hillsborough County, Plant City, and Temple Terrace. The program is intended for necessary repairs affecting life, health, safety, code compliance, or accessibility — not elective remodeling.

Eligible work may include problems involving roofs, plumbing or sewer/septic systems, electrical systems, heating and air conditioning, doors, walls, windows, and accessibility needs. Hillsborough County identifies accessibility improvements such as ramps, widened doorways, countertops, and bathroom or kitchen modifications among examples of potentially eligible work.

The County describes the assistance as an interest-free deferred-payment loan, with principal forgiven over time if program conditions continue to be met. Income, ownership, homestead, property, and other requirements apply.

Worth investigating if

The home is in an eligible Hillsborough service area and needs repairs or accessibility changes affecting continued safe use of the property.

Service area

Unincorporated Hillsborough County, Plant City, and Temple Terrace.

City of Tampa properties use separate City programs. The regular Hillsborough Owner-Occupied Rehabilitation Program does not serve properties inside the City of Tampa. Tampa operates its own rehabilitation program.

CITY OF TAMPA

Live in the City of Tampa? Check the City program separately.

Housing Rehabilitation & Renovation Program

Currently not accepting new applications

The City of Tampa operates a separate Housing Rehabilitation & Renovation Program for qualifying homeowners.

As of the September 2026 resource review, the City’s official program page states that it is not currently accepting new applications because of limited funding. Applications submitted before January 7, 2026 continue to be reviewed. The page previously projected a possible Summer 2026 reopening subject to funding, so families should check the City page directly for any newer status change.

Worth checking if

The home is inside Tampa city limits and the family wants to monitor the City’s homeowner-rehabilitation program for reopening or updated assistance.

Caution: Do not submit a Hillsborough County Owner-Occupied Rehabilitation application for a City of Tampa property without first confirming program jurisdiction.

Pinellas County

Help Paying for Home Safety Changes in Pinellas County

  • Currently closed to new applications

    Pinellas County Home Repair Program

    Pinellas County’s Home Repair Program can provide substantial assistance for critical home repairs, but the County states that the program has been closed to new applications since May 4, 2026.

    When active, the County identifies assistance of up to $75,000 for qualifying critical repairs such as roofs, windows, exterior doors, HVAC, and housing-code-related electrical improvements.

    Residents may call Housing & Community Development at 727-464-8210 to ask about current status and reopening information.

  • Accessibility

    Pinellas Independent Living Program

    The County’s current Home Repair page identifies an Independent Living accessibility grant of up to $20,000 for qualifying homeowners. Examples include wheelchair ramps, railings, bathroom grab bars, tub-to-shower conversions, walk-in or roll-in showers, accessible toilets, doorway widening, and other barrier-reduction improvements.

    Important: The County states that the Independent Living Program is available in conjunction with the Home Repair Program, which is presently closed to new applicants. Families should verify current availability directly rather than assuming the accessibility grant can be applied for separately.

The current County program excludes properties inside Belleair Shore, Clearwater, Largo, and St. Petersburg. The County directs residents of those municipalities to check their city programs.

City of St. Petersburg

Live in St. Petersburg?

Do not assume a Pinellas County housing program covers a property inside St. Petersburg. The County directs St. Petersburg residents to City housing resources, and its major People First homeowner storm-recovery programs also exclude properties located inside the City of St. Petersburg.

The City of St. Petersburg maintains Housing & Community Development homeowner-assistance programs. Because availability, funding, and program terms can change, use the City’s current housing information rather than relying on County eligibility.

Pasco County

Pasco County Home Repair & Accessibility Assistance

Pasco County uses housing-program funding for owner-occupied rehabilitation and accessibility improvements for qualifying households. County planning materials identify rehabilitation assistance for income-eligible homeowners and adaptive modifications intended to help residents remain safely in their homes.

Worth investigating if

The home needs health, safety, accessibility, or rehabilitation work and the owner may meet the County’s current income, ownership, property, and program requirements.

Examples identified in Pasco planning materials

  • Ramps
  • Grab bars
  • Accessibility modifications
  • Repair of substandard housing
  • Owner-occupied rehabilitation

Status note: Program availability, funding, application periods, and eligible work can change. Confirm current availability directly with Pasco County Community Development before relying on assistance.

Hernando County

Home Repair & Accessibility Assistance in Hernando County

  • Rehabilitation

    Hernando County Owner-Occupied Rehab Program

    Hernando County’s State Housing Initiatives Partnership program includes an Owner-Occupied Rehab Program for income-qualified homeowners. The County states that the program is intended to:

    • remove health and safety hazards
    • correct code violations
    • improve energy efficiency
    • make accessibility improvements

    Assistance is provided as a forgivable loan subject to program conditions, including continued owner occupancy.

    Worth investigating if the home has repair, code, health-and-safety, or accessibility needs and the owner may meet current income, ownership, property, and program requirements.

  • Emergency repairs

    Hernando Emergency Repair Assistance

    Hernando County’s housing strategy also includes emergency-repair assistance for qualifying homeowners facing urgent problems affecting the home. Examples identified by the County include:

    • roof repair or replacement
    • windows
    • electrical hazards
    • septic problems
    • major plumbing leaks
    • non-functioning HVAC
    • accessibility needs

    The County’s current housing plan identifies assistance up to $25,000 under the Emergency Repairs strategy, subject to program funding, eligibility, and current application availability.

    Important: Do not assume the full amount is available or that a particular repair qualifies. Confirm current program status directly with Hernando County Housing & Supportive Services.

Hurricane Idalia Repair Assistance

Hernando County also identifies disaster-recovery assistance for income-qualified owner-occupied homes damaged by Hurricane Idalia. Assistance may include eligible home repairs and certain homeowner or flood-insurance deductible costs.

Check Hernando Disaster Housing Assistance

Storm recovery

Still Repairing Damage From Helene or Milton?

Homeowners with qualifying hurricane damage may have options beyond ordinary home-repair programs. Hillsborough and Pinellas currently operate separate federally funded long-term recovery programs.

  • Hillsborough County

    Rebuilding for Tomorrow

    Hillsborough County’s Rebuilding for Tomorrow Homeowner Repair and Reconstruction Program is currently accepting applications for qualifying homes damaged by Hurricanes Helene or Milton. Unlike the regular County rehabilitation program, this disaster-recovery program can serve eligible homeowners anywhere in Hillsborough County, including Tampa, Plant City, and Temple Terrace.

    Program currently identifies

    up to $150,000

    Storm Damage Repair

    Program currently identifies

    up to $350,000

    Reconstruction / Replacement

    Program currently identifies

    $10,000–$50,000

    Repair Reimbursement

    The program currently serves households up to 120% of Area Median Income, with priority for households at or below 80% AMI, and the County states that the program remains open until funding is obligated. Eligibility applies.

    Call Center: 813-540-7767

    Service Center: 1029 E. Hillsborough Ave., Tampa

    Hours: Monday–Friday, 8 a.m.–5 p.m.

  • Pinellas County

    People First

    Homeowner Rehabilitation / Reconstruction

    Program currently identifies

    up to $375,000

    Homeowner Rehabilitation / Reconstruction

    Pinellas County’s People First program currently offers qualifying homeowners up to $375,000 to rehabilitate, rebuild, or relocate a primary home damaged by Hurricanes Idalia, Helene, and/or Milton. The program prioritizes lower-income households, including additional priority considerations for households with residents age 62 or older, children, or people with disabilities. Eligibility applies.

    Important: Properties inside the City of St. Petersburg are excluded because St. Petersburg received separate CDBG-DR funding.

    Homeowner Reimbursement

    Program currently identifies

    up to $50,000

    Homeowner Reimbursement

    If eligible storm repairs have already been completed, Pinellas currently offers a separate Homeowner Reimbursement Program providing up to $50,000 toward documented eligible repairs, demolition, or reconstruction. Work must meet program requirements, including code-compliance requirements. Eligibility applies.

Disaster-recovery programs have specific requirements involving storm dates, ownership and occupancy, income, duplication of benefits, permits, documentation, property location, insurance, and eligible work. Do not assume a home or project qualifies based only on storm damage.

Caregiver Connect™

Would Professional Help Make the Next Step Easier?

If the project has moved beyond a small household change, Caregiver Connect™ can help your family request additional information from our home-modification PREFERRED PROVIDER professional serving the area where the work will be performed.

Check the address

Before You Apply, Confirm Who Serves the Address

  • County program

    Hillsborough County

    The regular Hillsborough Owner-Occupied Rehabilitation Program serves unincorporated Hillsborough County, Plant City, and Temple Terrace — not the City of Tampa.

  • Inside city limits

    City of Tampa

    Tampa operates separate housing and permitting systems for properties within city limits.

  • Excluded municipalities

    Pinellas County

    Pinellas County programs often have their own participating or excluded municipalities. The Home Repair Program currently excludes Clearwater, Largo, St. Petersburg, and Belleair Shore.

  • County or city

    Pasco / Hernando / Municipal Jurisdictions

    Pasco and Hernando operate their own County programs and permitting systems, while incorporated municipalities may have separate requirements or assistance resources. Confirm which jurisdiction serves the property before applying or beginning work.

A Tampa Bay mailing address does not determine which program or building authority serves the property. Confirm the actual jurisdiction before applying, hiring, or planning around assistance.

Hire carefully

Before You Hire Someone to Modify the Home

A familiar home becomes a construction project once repair or modification work begins. Verify the professional and the project before signing.

  1. Check Hillsborough contractor records

    Hillsborough County provides contractor-license lookup through HillsGovHub and resources for checking contractor credentials and reporting unlicensed activity.

  2. Check Pinellas contractor records

    The Pinellas County Construction Licensing Board maintains a search for County-certified contractors. State-certified contractors should also be verified through Florida DBPR.

  3. Check Florida licensing

    For contractors and professions regulated at the state level, use Florida’s Department of Business and Professional Regulation license-verification system.

  4. Put the project in writing

    Before work begins, make sure the written agreement describes the scope of work, materials, costs, payment schedule, responsibilities, permit responsibilities, and other agreed project details.

A license check is an important part of due diligence, but it is not a guarantee of project quality.

Permits

Permits: Hillsborough, Tampa, Pinellas, Pasco, Hernando — or Your City?

Hillsborough County

Hillsborough County / HillsGovHub

Hillsborough County uses HillsGovHub for building and subtrade permits and provides guidance for residential alterations and remodeling.

Inside Tampa city limits

City of Tampa

The City of Tampa Construction Services Division issues permits and performs inspections for development inside the City. Residential permit categories include remodeling, roofing, electrical, plumbing, mechanical work, generators, additions, and other project types.

Pinellas County

Pinellas County

Pinellas County Building Services provides permitting for unincorporated Pinellas County and participating municipalities. Properties outside those jurisdictions should use the appropriate city building department.

Pasco County

Pasco County

Pasco County Building Construction Services uses PascoGateway for permit applications and project records. Permit requirements depend on the property, jurisdiction, and specific work.

Hernando County

Hernando County

Hernando County’s Building Division provides online tools for checking permit status, property history, and contractor information. The County also maintains contractor records for professionals authorized to work locally.

Caregiver Compass™ does not determine whether a particular ramp, bathroom modification, doorway change, electrical project, plumbing project, structural change, or other improvement requires a permit. Confirm requirements for the actual property and proposed work with the appropriate building authority.

Hurricane season

Hurricane & Emergency Planning for an Aging Adult in Tampa Bay

For Tampa Bay caregivers, hurricane planning needs to cover more than shutters and bottled water. Think through the care that has to continue if evacuation is ordered, transportation changes, electricity is interrupted, or the person cannot safely remain home.

  • Medications
  • Refrigerated medications
  • Mobility equipment
  • Medical equipment
  • Power
  • Transportation
  • Caregiver communication
  • Pets
  • Evacuation
  • Important records
  • Hillsborough

    Special Needs Shelter & Transportation

    Hillsborough County encourages residents with qualifying medical, physical, or cognitive needs to preregister for Special Needs Shelter and Transportation assistance before hurricane season. Residents who preregister can indicate whether they need transportation, and during an evacuation the County may arrange transportation through Sunshine Line to an assigned shelter.

    Important: Special needs shelters provide additional support but are not hospitals and do not provide continuous bedside nursing or one-to-one care.

  • Pinellas

    Special Needs Evacuation Program

    Pinellas County’s Special Needs Evacuation Program is for residents with medical, functional, mobility, electricity-dependent, or specialized transportation needs. Families should register in advance rather than waiting until an evacuation is called.

    Important: Transportation is not automatic merely because someone plans to use a special-needs shelter; registration and program requirements apply.

  • Pasco

    Pasco County Special Needs Planning

    Pasco County maintains a Special Needs Registry for residents who may need additional help during evacuation or sheltering because of medical, mobility, or disability-related needs.

    Registering helps emergency planners prepare for those needs, but registration does not guarantee a shelter bed or a particular level of service.

    The Florida Department of Health in Pasco County advises preregistration for residents who may require medically supported sheltering and notes that a caregiver should accompany the resident when applicable.

    Pasco Emergency Management: 727-847-8137

  • Hernando

    Hernando County Special Needs Program

    Hernando County maintains a Special Needs Program for residents who may need additional assistance during emergency sheltering or evacuation. Families are encouraged to register in advance and renew registration annually.

    Emergency Management: 352-754-4083

    Important: A special-needs shelter provides additional support under emergency conditions, but it is not a hospital or a replacement for a personal disaster plan.

Register Before the Storm

Special-needs programs differ by county. Eligibility, transportation, shelter assignment, medical support, caregiver expectations, and registration procedures vary. Investigate the correct county program before an evacuation order is issued.

Power and medical equipment

Does Medical Equipment Depend on Electricity?

If an aging adult relies on electrically powered medical equipment, utility notification programs can be useful — but they do not replace backup power, evacuation planning, or an outage plan.

IMPORTANT

Utility medical-assistance programs do not guarantee uninterrupted electricity or priority restoration.

Families still need backup equipment, backup power, and an evacuation plan if the home can no longer safely support the person.

  • Tampa Electric customers

    Tampa Electric Medical Watch

    Tampa Electric’s Medical Watch program is available for qualifying households with a resident who depends on life-sustaining electric-powered medical equipment certified by a Florida-licensed physician. The program can provide advance notice of scheduled interruptions and certain billing-related interruptions.

    Important: Medical Watch does not provide priority restoration, prevent outages, prevent interruption for nonpayment, or guarantee continuous service.

  • Duke Energy Florida customers

    Duke Energy Florida Medical Certificate

    Duke Energy maintains a Medical Certificate Request process for Florida customers. Families served by Duke should verify current requirements and protections directly with Duke rather than assuming Tampa Electric’s program rules apply.

Transportation

Getting Around Tampa Bay

  • Hillsborough

    Sunshine Line

    Sunshine Line provides door-to-door transportation for eligible Hillsborough residents who are elderly, have disabilities, or have low incomes and lack affordable transportation. Trips may include medical appointments, social services, groceries, health and wellness, and other needs. Vehicles are wheelchair accessible.

    Phone: 813-272-7272

  • Hillsborough

    HARTPlus

    HARTPlus is ADA paratransit in the HART service area. Eligibility is based on an applicant’s functional ability to use HART buses — not disability or age alone.

  • Pinellas

    PSTA Access

    PSTA Access provides prescheduled ADA paratransit shared-ride, door-to-door service for qualifying individuals who cannot independently use regular fixed-route bus service for all trips. Eligibility focuses on functional ability to reach a bus stop, board a bus, and navigate the system rather than simply a diagnosis.

    Phone: 727-540-1888

  • Pasco + Hernando

    GoPasco + TheBus ADA Complementary Paratransit

    Pasco — GoPasco

    GoPasco provides fixed-route transit and paratransit service in Pasco County. ADA complementary paratransit is intended for individuals whose disability prevents them from independently using the regular fixed-route system.

    Phone: 727-834-3322

    Hernando — TheBus ADA Complementary Paratransit

    Hernando County’s TheBus operates ADA complementary paratransit for qualifying residents whose disability prevents them from using the regular fixed-route transit system. The service generally supports eligible trips whose origins and destinations are within ¾ mile of the fixed-route system.

Age alone does not establish ADA paratransit eligibility. Functional ability to use the regular transit system is the key consideration for ADA complementary paratransit.

Look closer to home

Your City May Have Additional Home-Repair Help

County programs are not always the only source of assistance in Tampa Bay.

Individual municipalities may periodically operate their own housing rehabilitation, emergency repair, accessibility, SHIP, storm-recovery, or homeowner-assistance programs.

This is especially important in Pinellas County, where Clearwater, Largo, St. Petersburg, and other municipalities may administer resources separately from County programs.

Rather than relying on a countywide assumption, check the housing, community-development, or building department for the municipality where the property is located.

Program availability can change significantly from year to year.

Free printables

Free Caregiver Compass™ Home Safety Printables

Sometimes the easiest way to see what needs to happen next is to put the plan on paper.

  • Complete Home Safety Checklist

    A room-by-room starting point for identifying areas that deserve a closer look.

  • Bathroom Safety Checklist

    Look closely at the tub or shower, toilet, flooring, lighting, transfers, and places where support may be needed.

  • Home Modification Planning Worksheets

    Organize priorities, bathrooms, entrances, doorways, thresholds, and larger aging-in-place projects.

  • Contractor & Estimate Planning Tools

    Organize contractor questions, compare estimates, and prepare for project conversations before signing.

Caregiver Connect™

Need Professional Help With Home Modifications?

Some home-safety problems can be handled with small household changes. Others need an experienced professional.

Caregiver Connect™ helps Tampa Bay families request additional information from our home-modification PREFERRED PROVIDER professional serving the area where the work will be performed.

Pinellas County

3 service territories
  • North Pinellas

    Representative communities

    • Tarpon Springs
    • Palm Harbor
    • Oldsmar
    • Dunedin
    • Safety Harbor
    • Clearwater north
  • Mid Pinellas

    Representative communities

    • Clearwater south
    • Largo
    • Seminole
    • Pinellas Park
    • Gulf beaches
  • St. Petersburg

    Representative communities

    • St. Petersburg
    • Gulfport
    • St. Pete Beach
    • Madeira Beach
    • Tierra Verde

Hillsborough County

2 service territories
  • North & West Hillsborough

    Representative communities

    • Tampa
    • South Tampa
    • Carrollwood
    • Town 'n' Country
    • Westchase
    • New Tampa
    • Lutz
    • Odessa
  • East & South Hillsborough

    Representative communities

    • Brandon
    • Valrico
    • Riverview
    • Plant City
    • Apollo Beach
    • Ruskin
    • Sun City Center
    • East Tampa

Pasco + Hernando Counties

2 service territories
  • West & Central Pasco

    Representative communities

    • Hudson
    • Shady Hills
    • Port Richey
    • New Port Richey
    • Holiday
    • Trinity
    • Land O' Lakes
    • Wesley Chapel
  • Hernando & East Pasco

    Representative communities

    • Spring Hill
    • Brooksville
    • Dade City
    • Zephyrhills
    • San Antonio

Caregiver Connect™ uses the aging adult’s home ZIP code where the work will be performed to determine the appropriate Tampa Bay service territory.

Caregiver Connect™ does not replace a family’s own review of a contractor, project, permit requirements, contract terms, or suitability for a particular job.

Questions families ask

Tampa Bay Home Safety FAQs

Keep Going With Caregiver Compass™

A safer home is only one part of caregiving. Caregiver Compass™ brings together practical guides, checklists, and tools for hospital discharge, medications, home safety, transportation, nutrition, doctor visits, and the other situations families are trying to solve every day.